We endeavour to get your order with our couriers within 3 working days.

The average time from leaving our warehouse to your home is 3 working days.

We have a flat shipping rate of £3.50

We hope that you are happy with your order, but if for some reason you are not, you may return your online order, or items within it, for a refund following the conditions outlined below:

• The items must be returned to us within 28 days from the date of delivery. 
• All items must be returned unused, with authentic labels and in original packaging. You are responsible for returning the products to us as soon as possible.
• All returned goods will be examined upon receipt. We will not provide a refund if the goods show signs of unreasonable use such as opened packaging. In such circumstances, we will notify you that a refund will not be available, and we will arrange for such goods to be returned to you within 28 days of our notification.
• Items need to be returned in original packaging. Please ensure that you obtain proof of tracked postage when you do post your package, as we do not accept responsibility for items which are lost in transit.
• To start a return please contact us at littleritualscandles1@gmail.com

The above cancellation and refund rights are in addition to your statutory rights (under the Consumer Rights Act 2015) to return goods which are damaged or faulty, or not what you originally ordered.